Refund policy

30-Day Hassle-Free Returns

We want you to love your Bench Collect purchase.

If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund.

Damaged or Defective Items

Every order is carefully inspected and securely packaged before shipment to help ensure it arrives in excellent condition.

If your order arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery and include photos of the issue. We'll work quickly to make it right.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method.